System Reliability Oct 02, 2016

Two days after installation, the 12k unit quit working with a fan malfunction code. Efforts to contact Gree have been unsuccessful. The 9k unit continues to operate normally. Warranty/repair is a real issue.

Happy Jul 28, 2016

Replaced an 80k BTU unit with this one. Install was a breeze even considering the old unit was a floor mount and this one hangs on the wall. My HVAC guy showed up just as I was completing the wiring and it took him about 30 minutes to program it and run through a cycle. It's fast! I took a half-hour long shower, and by the time I'd dried, dressed and went to the utility room it was on standby........

Keep Turning It Down Dec 19, 2016

Just to say - it is great except can't seem to control the temp. I'll keep trying as have only had it two months. Always have hot water, but almost burn my hands sometime. Perhaps I must make larger adjustments -

Really Nice Heater At A Great Price Sep 12, 2016

I actually bought 5 Pensotti Wall Panel Radiators, 3 of the 20" x 24" and two of these 20" X 48" units. They are replacing hot water baseboard heaters in a basement apartment. These heaters are stylish, extremely efficient and are priced very nicely. Installation was a snap using the included hardware, HOWEVER, I highly recommend purchasing an extra set of brackets for the 20" x 48" heater due to its weight. I used 3 brackets on each heater for a rock solid... more

Good Purchase May 18, 2016

Love the color! Very helpful customer service