Great Furnace Jul 12, 2016

It was an easy installation and it went in with no problems. Didn't have to do any adjustments all the factory setting were good and it went right in and hook up was seamless. I would buy another!

Work Great - Easy Diy Install Aug 16, 2016

Easy to setup and the optional install kit had everything needed for the job. Unit came missing a panel cover and still am waiting to see if this gets resolved.

System Reliability Oct 02, 2016

Two days after installation, the 12k unit quit working with a fan malfunction code. Efforts to contact Gree have been unsuccessful. The 9k unit continues to operate normally. Warranty/repair is a real issue.

Poor Packaging In Lieu Of Fast Shipping Sep 22, 2016

The radiator works great. I have installed several of these in my home. The shipping is fast, however beware as the packing of this radiator is below what you'd hope. My radiator was dented on the end as the box was only taped together to make it large enough to hold the radiator.

Leaky Evaporion Cu Tube Feb 16, 2016

The unit tends to leak through pinholes which are due to impurity of copper tube material from cheap production country. The oil, a part of Freon makes most plastics parts brittle and replace indoor unit. This situation is a subject of recall, however, the company avoids ruining the company name offering free replacement parts for long period. I have repair three pin holes in one indoor unit. The products are something good but fundamentally very bad. I would like to avoid like... more