Excellent Equipment Poor Documentation Aug 13, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Service............. Sep 12, 2016

DID YOU HAVE IT SERVICED BY A PRO WHO KNEW HOW TO DO A BUDERUS (BREAK DOWN SERVICE)...MY heat exchanger was dirty from not doing a yearly BUDERUS BREAK DOWN SERVICE as stated in the boiler manual....gas co. contract does not cover cleaning condensing boiler heat exchanger, so...it gets dirty, the flame temp in the heat exchanger goes up, and the sensor and igniter burn out...If in doubt, do what I did, Called Buderus in New Hampshire...number on manual that came with boiler,

A Good Buy Nov 08, 2016

Purchased our Goodman furnace online. Was delivered in excellent condition and in short order. Was an easy install. My husband and I were able to complete it in about 5 hrs. Works great! Came with step by step instructions. Couldn't ask for more.

Kerdi Shower Kit Sep 30, 2016

I have used these before on a 2nd floor. Really was looking for something to put tile on rather than a mortar base. These are great, east to cut, easy to put down fabric and then tile using unmodified thinset. It's been several years and still looks good, water drains well.

Exactly What I Had Expected Oct 12, 2016

Installation was easy. Cools my whole house in full sun quicker than my car cools. A little louder than I thought. Condenser is large. Remote has plenty of settings. Overall, a great product so far.